CATERING POLICIES
Our team of catering professionals is available to assist you with planning every aspect of your event. Should you desire a customized menu for your event, we will be happy to meet with you to create a unique menu.
Please contact us to make an appointment to create your perfect event.
Phone Number: 208-732-1929
Email: cathy.osterhout@sodexo.com
Sincerely,
Your Sodexo Catering Team
Cathy Osterhout
General Manager
Rob Archuleta
AGM
Event Planning Guidelines
Our goal is to exceed your expectations by serving the freshest seasonal food, beautifully displayed, and served professionally by our highly trained staff. These guidelines will assist event planning basics.
Arranging and Reserving a Date
Even if the date or guest count of your event is only tentative, please notify our catering sales office of your event so that we can make preliminary plans to ensure a memorable occasion.
Reserving a Location and Date
Whether the event is to take place on or off site, you will need to have a confirmed reservation and date for the venue location before we will be able to make deliveries.
Payment
All catered functions must be secured by payment before they occur. Payment types include Visa, MasterCard, or American Express. There will be an applicable 6.00% sales tax added to all nonexempt. Organizations with tax exempt status will be required to submit a copy of their exemption Certificate (4) business days prior to their event date.
Changing or Cancelling an Event
All cancellations or changes must take place at least (2) business days before your function. If you do not contact us with a final count within the (2) business days allowed, we will prepare for the estimated number and charge accordingly. If you cancel or change an event after this deadline, some of the expenses already incurred cannot be absorbed and will have to be billed.
Delivery Fees
There is no delivery fees for catering services held on the business campus.
Service Staff
To ensure that your event is a success, a catering staff will be provided for all served meals and some buffets. If additional time is needed, a fee of $25.00 per hour, per attendant, will apply. When attendants are needed, services are at an additional charge of $25.00 amount per hour, per server, with minimum of (4) hours. Buffet style functions are staffed with one attendant for every 30 guests and are included with the per guest price. All waited meals servers are included.
Catering Equipment
As the host of the catered event, you are responsible for the equipment we have provided for the service of your catered event. Any missing or damaged catering equipment or supplies will be charged to your account at replacement cost.
Floral Charges
We will be happy to order, receive, and handle floral arrangements for you. For decorative requests, an additional fee will be determined in accordance with your specific order.
Food Removal Policy
Due to health regulations, it is the policy of Sodexo, that excess food items from events cannot be removed from the event site. Items purchased for pick up should be properly stored prior to the event and removed and disposed of by the host of the event.
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